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Customer Feedback

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Customer Feedback

At BME, we are always striving to give you the best products, service, and customer support. We look forward to receiving your input!

BME Customer Satisfaction Survey

Name*
First Last
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Phone
Email*
How professional would you rate Business Machines & Equipment, Inc.?*
- Very Professional
- Moderately professional
- Third ChoiceNot at all professional
How convenient is our company to use?*
- Very convenient
- Moderately convenient
- Not at all convenient
How well do you feel that our company understands your needs*
- Quite well
- Moderately well
- Not well at all
Compared to competitors, is our quality:*
- Quite a bit better
- Somewhat better
- About the same
- Somewhat worse
- Quite a bit worse
- Don't know
Compared to our competitors, is the value:*
- Somewhat higher
- About the same
- Somewhat lower
- Don't know
Overall, how responsive have we been to your questions, concerns, and services?*
- Extremely responsive
- Quite responsive
- Moderately responsive
- Slightly responsive
- Not at all responsive
How would your rate your customer satisfaction experience with us*
- Extremely satisfied
- Satisfied
- Slightly satisfied
- Neutral
- Slightly dissatisfied
- Moderately dissatisfied
- Dissastisfied
In what ways can we improve our service? Please describe below:
How would your rate our responsiveness to your service/supplies needs?*
- Very responsive
- Moderately responsive
- Not responsive
How likely is it that you would recommend us to a friend or colleague? 1 being not likely at all and 10 being extremely likely*
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10

CORPORATE OFFICE

8375 Seneca Turnpike
New Hartford, NY 13413

SYRACUSE OFFICE

6731 Collamer Road
East Syracuse, NY 13057

DISTRIBUTION CENTER

25 Canal St.
Mohawk, NY 13407

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8375 Seneca Turnpike, New Hartford, NY 13413 (315) 733-2033

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Name*
First Last
Email*
Phone*